Refund and Returns Policy

At ASK Deep Cleaning Service, customer satisfaction is our priority. This Refund and Returns Policy explains the conditions related to service cancellations, refunds, and related matters.

1. Service Nature

Our business provides cleaning services and does not sell physical products. Therefore, product returns are not applicable.

2. Refund Eligibility

Refunds may be considered under the following situations:

Service was not delivered as confirmed.
Duplicate payment was made by the customer.
Cancellation approved by the company before service commencement.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

Service has already been completed.
Customer is unavailable at the scheduled service time.
Incorrect booking information provided by the customer.
Delay caused due to customer-side issues.

4. Service Complaints

Customers should report any service-related concerns immediately after service completion.
Our team will review the issue and may provide a reasonable resolution or re-service if applicable.

5. Cancellation Policy

Customers can request cancellation or rescheduling before the scheduled service time.
Last-minute cancellations may not be eligible for refunds.

6. Refund Processing

Approved refunds will be processed within 5–7 business days.
Refunds will be issued through the original payment method whenever possible.

7. Company Rights

ASK Deep Cleaning Service reserves the right to refuse refund requests that do not meet the conditions mentioned in this policy.

8. Contact Information

For refund or cancellation-related support, contact us:

ASK Deep Cleaning Service
Navallur, Bajani Kovil Street,
Chengalpattu District, Chennai – 603103

📞 Contact Number: 60092 10476
📱 WhatsApp: 9790640476
📧 Email: rafikrahmanlaskar@gmail.com